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Our Help Desk staff can help your employees with their
desktop support issues, providing your staff with
immediate access to a live IT support professional via
telephone or e-mail 24 hours a day. Our staff will
work with your employees to resolve all types of issues,
and can remotely connect to their desktop to solve
problems directly.
When problems require local hands on support, our
help desk can dispatch your technicians for direct local
assistance.
Our help desk support option reduces your IT staffing
requirements, eliminates support wait times, and frees
your staff to concentrate on your business.
Service Highlights
- Remote management and administration
- Operating system and software configuration 24x7
- Help Desk contact via web, e-mail, or telephone
- Help ticket summary report
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